Website Use • Terms and Conditions • Privacy Policy

Disclaimer

By using or viewing this website, you connect and agree to our terms. Contact us HERE with questions. We reserve the right to update our policies at any time. "TwigBerryStudio," "Us," "We," "Our," "This" all refer to TwigBerryStudio, the owner of this website. "You" refers to you, the user of this website.

Copyright and Trademark

All content on this website is copyright to and owned by TwigBerryStudio. All rights reserved. It is prohibited to use, copy, distribute, sell, take, modify, adapt, reproduce, display, publish, etc. any content on this website without prior expressed written consent from TwigBerryStudio. This includes product designs, prints, text, blog posts, audios, videos, graphics, images, photographs, logos, designs, layouts, illustrations, drawings, pdf downloads, etc. The use of any TwigBerryStudio icon, logo, photo, or other content is prohibited. TwigBerryStudio and all of its logos are trademarks and may not be used. The use of photos from TwigBerryStudio is prohibited. Please reach out if you are interested in sharing our product photos. You can find a link to our contact page at the top of this page. You may photograph our physical products and share your original images with credit given. You may link back to our site with proper credit given. Copyright © 2010-2024.

Your Privacy: Collection, Storage, and Use of Personal Data

We take your privacy seriously. We never sell or share any of your personal data. All data submitted through our website is treated with care and is kept secure. We only use your information to fulfill requests such as product orders, responding to emails, or sending out our newsletter. We never subscribe you to our newsletter without your consent. By purchasing a product or opting into a form on our website, we may contact you with the email you provide, and you may be subscribed. You may opt-out of our newsletter at any time. Simply click "unsubscribe" in a TwigBerryStudio newsletter email or email us at any time with your opt-out request. TwigBerryStudio may use friendly cookies and analytics on our website. This lets us run this website and learn more about how it is used so we can continue to make it an enjoyable experience.

Affiliate Links and Third Parties

We may receive a small commission if you use our collaborative partner links to make a purchase on their websites. We are not affiliated with the policies of any third party link or business partner. We appreciate you using our affiliate links to help support our website and partnerships.

Shop Policies

Secure Payments:

Your privacy is important to us! Payments are safe and secure and processed through Stripe, PayPal, or Squarespace with data encryption.

Refund Policy • Returns + Exchanges:

  • Patterns: Patterns are unable to be returned or exchanged.

  • Physical products: Due to the nature of handmade-to-order, we cannot accept returns and exchanges at this time. However, if there are problems with your order or if for some reason you are unsatisfied with your purchase, please contact me immediately upon delivery! My goal is always for you to be completely satisfied with your order, so we can make exceptions for returns or exchanges under certain circumstances. *Returns or exchanges will only be considered when we are contacted within 3 days of delivery. Buyers are responsible for shipping costs. If the order is not returned in original condition, buyer is responsible for any loss in value.* Custom orders can't be returned or exchanged.

Cancelations:

We cannot accept cancellations at this time.